Adult Mental Health Services

Overview

At Metrocare, we provide a robust array of adult mental health services in both an individual and group setting to individuals who are experiencing symptoms of mental illness, including severe depression, schizophrenia, bipolar disorders or other serious emotional disorders that interfere with daily life.

Who We Serve

Individuals 18 years of age and older.

Individuals with severe and persistent mental illness (such as schizophrenia, major depression, bipolar disorder, or other severely disabling disorders requiring crisis resolution or ongoing and long-term support and treatment) have priority for receipt of adult services.

Getting Started

Request An Appointment

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Call The Clinic Nearest You

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What should you bring to your first appointment?

What to Expect at Your First Visit

Meet with a Qualified Mental Health Professional

You will meet with a Qualified Mental Health Professional (QMHP) to complete required assessments, discuss your needs, and establish initial recovery goals.

Evaluation by a Psychiatrist or Nurse Practitioner

You will have an evaluation by a Psychiatrist or Nurse Practitioner to address medical needs as a component of your recovery plan.

Financial Assessment

Metrocare provides services to all individuals regardless of ability to pay. We do accept Medicaid, Medicare, CHIP, private insurance, and self-pay. For those uninsured, services may be available free of charge following the completion of a financial assessment. We request you bring copies of any insurance information. Please arrive 30 minutes prior to your scheduled appointment time to meet with a business office representative.

Our Services

Help building the social skills needed to thrive in daily life like anger management, improved communication, and socialization skills.

As a Certified Community Behavioral Health Clinic, Metrocare care coordinators will ensure your mental and physical health needs are met comprehensively, and that all possible barriers to care are addressed.

Individual and group therapy for adults.

Psychiatrists and Nurse Practitioners complete diagnostic evaluations and may make recommendations for medications. If prescribed, these medical staff then provide ongoing medication management to monitor progress.
Support from an individual who has experienced a mental health challenge and can encourage you in your own recovery journey.

All Metrocare clinics include onsite pharmacy services that allow individuals to fill their prescriptions before leaving the clinic.

Clients may call their Metrocare clinic pharmacy to refill prescriptions. Press 1 and enter your prescription number to submit a refill or Press 0 to speak to a pharmacist. Prescriptions usually ready for pick up the following business day or may be mailed upon the client’s request. For those uninsured, Metrocare may provide assistance for clients unable to afford their medications.

Pharmacy Hours of Operations

Pharmacy Name Address Phone Number Hours
Westmoreland Adult Clinic Pharmacy 1350 N Westmoreland Rd. Dallas, TX 75211 214-689-5180 8:30 AM – 5 PM Closed for Lunch 12:30 to 1 PM
Lancaster-Kiest Adult Clinic Pharmacy 3330 S Lancaster Rd. Dallas, TX 75216 972-528-6620 8:30 AM – 5 PM Closed for Lunch 12:30 to 1 PM
Samuell Adult Clinic Pharmacy 4645 Samuell Blvd., Ste #107 Dallas, TX 75228 972-861-5653 8:30 AM – 5 PM Closed for Lunch 12:30 to 1 PM
Grand Prairie Clinic Pharmacy 1020 S. Carrier Pkwy. Grand Prairie, TX 75051 214-330-2424 8:30 AM – 5 PM Closed for Lunch 12:30 to 1 PM
Skillman Clinic Pharmacy 9708 Skillman St. Dallas, TX 75243 469-899-3200 8:30 AM – 5 PM Closed for Lunch 12:30 to 1 PM
Metrocare Pharmacy at Bluebonnet Trails Community Mental Health Center 1009 N. Georgetown St., Ste M-4 Round Rock, TX 78664 512-501-1528 8:30 AM – 5 PM Closed for Lunch 12:30 to 1 PM

Metrocare has extensive partnerships with Dallas County criminal justice entities to ensure individuals involved in the criminal justice system receive the highest quality mental health care. Specifically, Metrocare’s Special Needs Offenders Program (SNOP) is a forensic psychiatric clinic that offers a full range of outpatient mental health services. Click here for more info.

Assertive Community Treatment (ACT) is an intensive, community-based program for adults. ACT is designed to serve adults who are struggling with the most severe symptoms and needs. Often prior to ACT services, an individual has been frequently hospitalized and/or arrested. ACT teams provide intensive support with frequent contact and services available 24 hours / 7 days a week. These services are provided by a multidisciplinary team that includes a Psychiatrist or Psychiatric Nurse Practitioner, a Clinical Manager, Registered Nurse, Intensive Case Managers, and Specialists in Substance Abuse and Employment.

Locations:

Samuell Adult Mental Health Center
4645 Samuell Blvd
Dallas, TX 75228

Westmoreland Adult Mental Health Center
1350 N. Westmoreland
Dallas, TX 75211

Special Needs Offenders Program (SNOP) Clinic
3330 S. Lancaster Road, Annex Bldg
Dallas, TX 75216

Our primary care services provide access to routine medical care while in the comfort of our neighborhood clinics. We are pleased to offer family medicine at our Lancaster Kiest Clinic and Westmoreland Adult Clinic.

Eligibility

  • We accept Medicaid, Medicare, and private insurance
  • Metrocare Plan available
  • Please be aware the cost of medical visits excludes labs and medications.

Services

  • Annual Physical Exams
  • Chronic Disease Management (Cholesterol, Diabetes, Hypertension)
  • Health Insurance Assistance (Consumer Benefits Specialist available)
  • Immunizations
  • Preventive Care
  • Specialty Care Referrals
  • Pharmacy Services – onsite (Discounted medications available)

Locations

Lancaster Kiest Center & Pharmacy

(Adult services only)
3330 S. Lancaster Road
Dallas, TX 75216
214-371-6639
M-F 8 a.m. – 5 p.m.

Westmoreland Adult Center & Pharmacy

(Adult Services Only)
1350 N. Westmoreland
Dallas, TX 75211
214-330-0036
M-F 8 a.m. – 5 p.m.

Request an Appointment Today!

If you are experiencing a mental health crisis, call Metrocare’s 24 Hour Hotline: 214-743-1215

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Download Our Education Materials

Anxiety

Bipolar Disorder 

Depression

Enhanced Program For Early Psychosis

Schizophrenia