Community Partners

Overview
Forming connected and collaborative partnerships is critical to improving systems of care. As Dallas County’s largest provider of mental health services and its only Certified Community Behavioral Health Clinic, Metrocare’s model hinges on ensuring every client’s needs are addressed holistically across a vast network of providers. Metrocare has cultivated over 150 community partnerships from hospitals, school districts, municipalities, criminal justice entities, police departments, homeless shelters, churches, and other social service agencies. We all have a role to play in ensuring better access to integrated health care. We can do this better together.
Partnerships with Law Enforcement & Criminal Justice Entities
Metrocare has linked arms with police departments as well as courts and jail diversion programs across Dallas County. For example: Metrocare has designated linkages to Dallas’ RIGHT Care team and Crisis Intervention teams to ensure individuals in crisis have connection to ongoing outpatient care needed to prevent repeat emergency users.
Metrocare also has embedded a care coordinator in the Dallas County’s District Attorneys office for diversion of individuals needing mental health services. As the Texas Corrections Office of Offenders with Medical and/or Mental Impairments (TCOOMMI) program administrator, Metrocare’s treatment team provides therapeutic intervention in coordination with probation and parole for youth and adults as well as a suite of other intensive mental health services designed for individuals re-entering the community.
Partnerships with School Districts
Metrocare has developed MOUs and referral processes with school districts and charters across Dallas County to help support counselors, teachers, and administrators with students who have the most intensive behavioral challenges. Whether it be staff coming to schools or a connection to outpatient care, Metrocare tailors partnership to best fit the needs of the campus, students, and families.
Partnerships with Hospitals
Metrocare has formal partnerships with all the major Dallas area hospitals, from Parkland, Green Oaks, Southern Behavioral, Children’s, etc. Our transition liaisons serve as the designated contact for hospitals so patients can have an outpatient appointment scheduled before they leave the hospital.
For hospitals or residential treatment centers looking for a more connected partnership, contact us here.
Partnerships with Community Providers
Linking arms with other social service providers allows Metrocare to wraparound families with holistic support and strengthen systems of care that uplifts the entire community. Metrocare co-locates or has direct referral relationships with area homeless shelters, child placing agencies, food pantries, transportation entities, substance abuse treatment centers, and other social service providers.
Partnerships with Early Childhood Providers
Family Connects North Texas is a regional partnership between Metrocare, My Health My Resources of Tarrant County (MHMR), TexProtects, and United Way Metropolitan Dallas, that offers free postpartum in-home nurse visits to any Dallas-area parent of a newborn. Nationally proven to improve maternal and infant health, Family Connects supports parents and caregivers by bringing health care providers, community resources, and families together. Metrocare provides the registered nurses and program oversight for Dallas County while TexProtects and United Way provide the community outreach and alignment and recruitment efforts.
National & State Partners
Managed Care Organizations (MCOs)
- Housing and Urban Development (HUD)
Texas Correctional Office on Offenders with Medical or Mental Impairments (TCOOMMI)
Texas Department of Criminal Justice
Juvenile Department of Corrections
Coordinated Specialty Care (CSC)
Department of Family & Protective Services
Texas Workforce Commission
Veterans Treatment Court
Texas Health & Human Services
National Alliance on Mental Illness (NAMI)
Meadows Mental Health Policy Institute
Cohen Veterans Network
- Military Veterans Peer Network
Terrell Psychiatric Hospital
Local Community Partners
Dallas County Health and Human Services
Dallas Area Rapid Transit (DART)
Dallas Housing Authority (DHA)
Dallas County Medical Reserve Corps (MRC)
Dallas County Probate Court
Collin County Criminal Justice
Parkland Hospital
Children’s Health
Dallas Behavioral Healthcare Hospital
Green Oaks Hospital
Hickory Trails Psychiatric Hospital
Perimeter Healthcare
Southern Area Behavioral Health
Homeward Bound
Turtle Creek Recovery Center
Nexus Recovery Center
Greater Dallas Council on Alcohol & Drug Abuse
Association of Persons Affected by Addictions
CitySquare
The Stewpot
The Bridge
Austin Street Shelter
Dallas Life Foundation
Our Calling
Catholic Charities
Prism Health North Texas
Deaf Action Center
Dispensary of Hope
Transicare
CityWide Dallas
KidLinks
Equest
Texas Can Academy
Salvation Army of North Texas
Jewish Family Services
Community Resource Coordination Group
United Way of Metropolitan Dallas
North Texas Food Bank
Hope Supply
Dallas Furniture Bank
North Texas Veterans Affairs
RIGHT Care & The Dallas Police Department
City of Dallas
City of Addison
City of Irving
Education & Research Partners
University of Texas Southwestern Medical Center
Texas Women’s University
Southern Methodist University
University of Texas at Arlington
University of Texas at Dallas
University of North Texas
Angelo State University
Dallas Independent School District
Desoto Independent School District
Dallas County Community College