Crisis Services

METROCARE 24/7 HOTLINE

If you or a loved one is experiencing a mental health crisis, call

Metrocare’s crisis team is here to help 24 hours a day, 7 days a week.

Other Crisis Resources

Peer Support Line

For non-emergency emotional support from someone with lived recovery experiences. Seek help before the crisis and talk to someone who has been there!

Monday to Friday : 7AM – 12AM

Call 469-659-6939

Mobile Crisis Outreach Team

Metrocare has a Mobile Crisis Outreach Team that can be deployed to address an emergent mental health crisis in the community, based on the individual circumstance and level of urgency. Please call the Metrocare 24/7 hotline if in need of assistance.

Extended Hours

For adults needing immediate care, Metrocare now offers extended hours at the Lancaster-Kiest Clinic until 10:00 p.m. Individuals can call to schedule or present to the clinic for services. Availability is limited.

Monday to Friday : 8AM – 10PM

Call 214-371-6639

What Can a Mental Health Crisis Look Like?

  • Having thoughts of killing yourself or others
  • Feeling like you can no longer deal with life

  • Being at risk of harming yourself or others

  • Seeing or hearing things that others are not

  • Feeling like people are out to get you

  • Using drugs and alcohol