Requests for copies of any medical, treatment, or financial records or records of other services provided by Metrocare must be sent to Metrocare Services Release of Information (“ROI”) Department. The ROI Department receives and processes requests for copies of records relating to:
- Your medical care or treatment services;
- Information about your past, present, or future physical or mental health or condition;
- Healthcare or any other services provided to you by Metrocare; and
- Financial information relating to past, present, or future payment for your healthcare or other services received by Metrocare.