Having a mental health crisis? Call the NTBHA Crisis Hotline: (866) 260-8000

Group 3947
Group 3947

Metrocare Hillside Adult & After-Hours Mental Health Clinic

Metrocare Hillside Adult & After-Hours Mental Health Clinic provides outpatient mental health care for adults, with primary care and Metrocare pharmacy services on site. Evening and Saturday after-hours care is available for children, teens and adults.

Mon-Fri, 8 am to 8 pm; Sat, 8 am to 2 pm
See hours

Hours of operation

Monday
8:00 am - 8:00 pm
Tuesday
8:00 am - 8:00 pm
Wednesday
8:00 am - 8:00 pm
Thursday
8:00 am - 8:00 pm
Friday
8:00 am - 8:00 pm
Saturday
8:00 am - 2:00 pm
Sunday
Closed

Pharmacy services are not available during evening (5 to 8 pm) or Saturday hours. Prescriptions will be sent to an external pharmacy for same-day filling or to a major clinic for pickup the next business day.

Metrocare Hillside Adult & After-Hours Mental Health Clinic

Address

3230 Remond Dr
Dallas, TX 75211

Hours

Mon-Fri, 8 am to 8 pm; Sat, 8 am to 2 pm

After-hours appointments offered

Who we serve

Adults (children and teens during after-hours)

Services at this location

Diagnostic Evaluation & Medication Management

Counseling, Case Management, & Skills Development

Primary Care Services

Pharmacy Services

Community-Based Services

Intensive Outpatient Services – Assertive Community Treatment

Learn about ACT

Your first visit

At your first visit you will meet with a Qualified Mental Health Professional to complete assessments, talk through your needs and set initial recovery goals. You will also be evaluated by a psychiatrist or nurse practitioner, and complete a financial assessment with the business office. Please arrive 30 minutes before your scheduled appointment time.

  • Photo ID or driver's license
  • Social Security card
  • Front and back of all insurance cards (if insured)
  • Proof of income from the last 30 days (if uninsured)
  • Proof of residency from the last 30 days, such as a utility bill or lease (if uninsured)

Insurance & payment

Blue Cross Blue ShieldCignaMagellanTricare (Humana)AetnaUBH/UHCScott & WhiteMedicaid (via General Revenue Fund)

Metrocare provides services to all individuals regardless of ability to pay. We accept Medicaid, Medicare, CHIP, private insurance and self-pay, with self-pay options on a sliding fee scale. For those who are uninsured, services may be available free of charge after a financial assessment.

Please bring copies of any insurance information to your first appointment.

Planning your visit

Accessibility

This location has a wheelchair-accessible entrance.

Appointments

Call the clinic at 214-330-0036 or request an appointment online and our team will contact you about next steps. Please arrive 30 minutes before your scheduled appointment time.

After-hours guidance

After-hours services are available for children, teens, and adults Monday through Friday, 5 to 8 pm, and Saturdays, 8 am to 2 pm.

Frequently asked questions

How do I make an appointment at Hillside Adult Clinic?

Call the clinic at 214-330-0036 or request an appointment online at https://www.metrocareservices.org/mental-health-services/adults/. A Metrocare team member will contact you about next steps.

Do I need insurance to be seen?

No. Metrocare provides services regardless of ability to pay. We accept Medicaid, Medicare, CHIP, private insurance and self-pay. If you are uninsured, services may be free after a financial assessment at your first visit.

What should I bring to my first appointment?

Bring a photo ID, your Social Security card and the front and back of all insurance cards. If you are uninsured, also bring proof of income and proof of residency dated within the last 30 days.

See the full list at https://www.metrocareservices.org/what-should-i-bring-to-my-first-appointment/.

What happens at the first visit?

You will meet with a Qualified Mental Health Professional for assessments and goal setting, see a psychiatrist or nurse practitioner for an evaluation, and complete a financial assessment. Please arrive 30 minutes early.

What should I do in a mental health crisis?

Call the NTBHA Crisis Hotline at (866) 260-8000 to talk with a trained mental health counselor. For immediate help, dial 911.

Is the pharmacy open during after-hours?

No. Pharmacy services are not available during evening (5 to 8 pm) or Saturday hours. Prescriptions are sent to an outside pharmacy for same-day filling or to a major Metrocare clinic for pickup the next business day.

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