Metrocare Hillside Child & Teen Mental Health Clinic
Metrocare Hillside Child & Teen Mental Health Clinic provides mental health care for children and teens ages 3 to 18, including evaluations, counseling, skills development, case management and medication management when needed. Families are treated as essential members of the care team.
See hours
Hours of operation
- Monday
- 8:00 am - 5:00 pm
- Tuesday
- 8:00 am - 5:00 pm
- Wednesday
- 8:00 am - 5:00 pm
- Thursday
- 8:00 am - 5:00 pm
- Friday
- 8:00 am - 5:00 pm
- Saturday
- Closed
- Sunday
- Closed
Address
3230 Remond Dr
Dallas, TX 75211
Phone
Hours
Mon-Fri, 8 am to 5 pm
Who we serve
Children and teens ages 3 to 18
Your first visit
At the first visit, you and your child will meet with a Qualified Mental Health Professional to complete assessments, talk through your child's needs and set initial recovery goals. Your child will also be evaluated by a psychiatrist or nurse practitioner, and you will complete a financial assessment with the business office. Please arrive 30 minutes before your scheduled appointment time.
- Child's birth certificate
- Child's Social Security card
- Guardianship papers (if applicable)
- Parent or guardian's photo ID or driver's license
- Front and back of all insurance cards (if insured)
- Proof of income from the last 30 days (if uninsured)
- Proof of residency from the last 30 days, such as a utility bill or lease (if uninsured)
Insurance & payment
Metrocare provides services to all individuals regardless of ability to pay. We accept Medicaid, CHIP, private insurance and self-pay, with self-pay options on a sliding fee scale. For those who are uninsured, services may be available free of charge after a financial assessment.
Please bring copies of any insurance information to your first appointment.
Planning your visit
Accessibility
This location has a wheelchair-accessible entrance.
Appointments
Call the clinic at 214-331-0107 or request an appointment online and our team will contact you about next steps. Please arrive 30 minutes before your scheduled appointment time.
After-hours guidance
After-hours services for children and teens are available at the Metrocare Hillside Adult & After-Hours Mental Health Clinic Monday through Friday, 5 to 8 pm, and Saturdays, 8 am to 2 pm.
Frequently asked questions
How do I make an appointment at Hillside Child & Teen Clinic?
Call the clinic at 214-331-0107 or request an appointment online at https://www.metrocareservices.org/mental-health-services/children-teen/. A Metrocare team member will contact you about next steps.
Do I need insurance to be seen?
No. Metrocare provides services regardless of ability to pay. We accept Medicaid, CHIP, private insurance and self-pay. If you are uninsured, services may be free after a financial assessment at your first visit.
What should I bring to my first appointment?
Bring a photo ID, your Social Security card and the front and back of all insurance cards. If you are uninsured, also bring proof of income and proof of residency dated within the last 30 days. For a child, bring the child’s birth certificate and Social Security card, the parent or guardian’s ID, and guardianship papers if applicable.
See the full list at https://www.metrocareservices.org/what-should-i-bring-to-my-first-appointment/.
What happens at the first visit?
You will meet with a Qualified Mental Health Professional for assessments and goal setting, see a psychiatrist or nurse practitioner for an evaluation, and complete a financial assessment. Please arrive 30 minutes early.
What should I do in a mental health crisis?
Call the NTBHA Crisis Hotline at (866) 260-8000 to talk with a trained mental health counselor. For immediate help, dial 911.
How is therapy different for children and teens?
Therapy for young people often uses age-appropriate approaches such as play therapy, art therapy and family therapy alongside talk therapy. Parents are encouraged to help shape the treatment plan and share their preferences with the provider.
