Careers

Why Metrocare?

Metrocare is more than a workplace. It’s a mission-driven community dedicated to transforming lives throughout Dallas County. As the largest provider of mental health, developmental disability, and permanent-supportive housing services in the area, Metrocare serves approximately 50,000 individuals annually, giving employees the opportunity to make a real and lasting impact in their community every day.

Open Positions
Benefits Information
Culture Champions
Departments
Testimonials
Workplace Information
Trauma Informed Company
Equal Opportunity Employment
Use of Technology in Hiring
Pre-Employment Process

Notice to Staffing Agencies, Placement Services, and Professional Recruiters

Workplace Culture

At Metrocare, workplace culture isn’t a tagline… it’s a daily commitment to creating an environment where every employee feels valued, supported, and empowered. We believe people thrive when they feel a sense of belonging, purpose, and well‑being. That’s why our culture is built on inclusion, continuous learning, and genuine care for both our workforce and our community.

Metrocare is committed to building an inclusive, empowering workplace where every employee feels valued and supported. Through initiatives led by the Culture Champions Committee, staff routinely participate in volunteer-led community celebrations—from Hispanic Heritage Month to the Dallas Pride Parade—reinforcing belonging and representation across the agency. Our workplace culture is also grounded in brain health–forward practices. Metrocare encourages evidence-based brain health principles, such as single tasking and brain breaks, to better support a balanced work environment.

Metrocare also invests deeply in employees’ long‑term growth by offering exceptional clinical training, cultural competence development, extensive continuing education, and structured leadership pathways. Employees have access to instructor‑led training and professional development programs to prepare emerging leaders to advance within the organization.

Words From Our Team

Incorporating AI into my website was the best decision. It has fully streamlined my processes, improved customer interactions, and the results are reflecting in my sales. My website is not just a platform; it’s a dynamic business partner. It anticipates my needs and provides solutions before I even realize I need them. It’s like having a tech-savvy companion guiding me through the digital world. Absolutely brilliant!”

Chris Harris, Business Owner

The research tools embedded in this AI website are a lifesaver. It sifts through massive data sets, presents insightful trends, and helps me focus on the core of my work. A must-have for any researcher. The tools embedded in this AI website are a lifesaver. It sifts through massive data sets, presents insightful trends!

Emily Sem, Academic Researcher

As a designer, aesthetics matter. This AI-driven website not only understands my design preferences but adapts its interface accordingly. It’s like having a digital canvas that evolves with my creative flow. It helps me focus on the core of my work. A must-have for any researcher. I’m hooked!

Alex Ronald, Design Professional

I have been at Metrocare for 16 years. Working at Metrocare has been an enriching journey filled with purpose and growth. I am personally fulfilled knowing my work makes a difference in the lives of the individuals we serve. The company celebrates innovation and is constantly growing, providing dynamic opportunities for everyone.

Sherry
Sherry Chantharaj, ADRC Director

Metrocare provides a singular opportunity to make a tangible difference in our community. Throughout my time leading the clinical training department I have been consistently impressed with the vision of executive leadership and the dedication of staff. I go to work confident that I am investing both in a quality experience for our team members and in creating meaningful change in our community.

Andrew
Andrew Ahles, Director of Clinical Training

I am immensely proud of the growth Metrocare has experienced in the last couple of years to ensure staff continue to love what they do daily, and to continue to help individuals who need the support they may lack elsewhere. I have had the pleasure to meet colleagues with a variety of backgrounds that all are beneficial in connecting with the individuals we serve daily.

yasmin
Yasmin Diaz, Public Affairs Manager

The Benefits of Working at Metrocare

Metrocare aims to support your well being, growth, and life beyond work. Learn about our full list of benefits.

Compensation & Career Growth

  • Newly increased pay to meet current market rates
  • Opportunity to get intern hours while working
  • Opportunity to conduct clinical supervision if interested

Health & Wellness Benefits

  • Employer Funded Medical/Dental/Vision plans
  • Prescription Drug Coverage
  • Employee Assistance Program (EAP) available 24/7

Insurance & Financial Protection

  • Life Insurance
  • Short / Long Term Disability Insurance
  • Employer Contributed Health Savings Account

Time Off & Retirement

  • Holiday Pay
  • Paid Leave
  • 403(b) Retirement Plan with discretionary employer match

Culture Champions

Inclusion is how we unleash the power of diversity. We strive to foster belonging and empowerment at work. Specifically, we are a stand for anti-racism, we are a voice for LGBTQ+ and BIPOC (Black / Indigenous / People of Color), we are culturally competent for our military family, and we are a Trauma-Informed Company (TIC). We are proud to have a strong and diverse Leadership Team. We represent:

  • African American / Black 36%
  • Asian 7%
  • LatinX 21%
  • White 43%
  • LGBTQ+ 14%
  • Female 71 % / Male 29%

Teams / Departments

Together, our teams provide compassionate support that strengthens individuals, families, and communities.

Our Mental Health team provides compassionate, person-centered care to children, teens, and adults experiencing mental health challenges. Through counseling, case management, specialty programs, peer support, recovery services, and more, they help people build resilience and achieve their personal goals.

The Administration team supports the organization’s daily operations and long-term success. From human resources and finance to information technology, communications, and medical records, they ensure our teams have the resources needed to serve our communities effectively.

The LIDDA (Local Intellectual and Developmental Disability Authority) team serves as the entry point for individuals seeking intellectual and developmental disability services. They coordinate eligibility, service planning, and advocacy to connect individuals and families with the support they need.

Our IDD Services team provides programs and supports that empower individuals with intellectual and developmental disabilities to live meaningful, independent lives. Services focus on building skills, fostering community inclusion, and helping people achieve their personal goals.

The Housing team helps individuals with mental health challenges access safe, stable, and affordable housing while supporting long-term independence and well-being. Through housing assistance, coordination, and supportive services, they work to create pathways toward lasting stability.

The Steven A. Cohen Military Family Clinic at Metrocare provides high-quality, confidential mental health care for veterans, active-duty service members, and their families. The team delivers evidence-based treatment and personalized support to help clients improve their mental health and overall quality of life.

Our Pharmacy team helps our clients access the medications they need to support their health and well-being. Working closely with clients, providers, and care teams, they ensure safe, timely, and effective medication management and support.

The Altshuler Center for Education and Research (ACER) team advances community mental health through education, training, and research. The team develops future mental health professionals and supports innovative, evidence-based care that improves outcomes across the communities we serve.

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