Metrocare Lancaster-Kiest Adult Mental Health Clinic
Metrocare Lancaster-Kiest Adult Mental Health Clinic provides outpatient mental health care for adults 18 and older, along with primary care, a chemical dependency program and Metrocare pharmacy services on site.
See hours
Hours of operation
- Monday
- 8:00 am - 5:00 pm
- Tuesday
- 8:00 am - 5:00 pm
- Wednesday
- 8:00 am - 5:00 pm
- Thursday
- 8:00 am - 5:00 pm
- Friday
- 8:00 am - 5:00 pm
- Saturday
- Closed
- Sunday
- Closed
Address
3330 S Lancaster Rd
Dallas, TX 75216
Phone
Hours
Mon-Fri, 8 am to 5 pm
Who we serve
Adults
Services at this location
Diagnostic Evaluation & Medication Management
Counseling, Case Management, & Skills Development
Chemical Dependency Program (Ambulatory Detox and Adult Outpatient)
Learn about MATPharmacy Services
Primary Care Services
Community-Based Services
Your first visit
At your first visit you will meet with a Qualified Mental Health Professional to complete assessments, talk through your needs and set initial recovery goals. You will also be evaluated by a psychiatrist or nurse practitioner, and complete a financial assessment with the business office. Please arrive 30 minutes before your scheduled appointment time.
- Photo ID or driver's license
- Social Security card
- Front and back of all insurance cards (if insured)
- Proof of income from the last 30 days (if uninsured)
- Proof of residency from the last 30 days, such as a utility bill or lease (if uninsured)
Insurance & payment
Metrocare provides services to all individuals regardless of ability to pay. We accept Medicaid, Medicare, CHIP, private insurance and self-pay, with self-pay options on a sliding fee scale. For those who are uninsured, services may be available free of charge after a financial assessment.
Please bring copies of any insurance information to your first appointment.
Planning your visit
Accessibility
This location has a wheelchair-accessible entrance.
Appointments
Call the clinic at 214-371-6639 or request an appointment online and our team will contact you about next steps. Please arrive 30 minutes before your scheduled appointment time.
Frequently asked questions
How do I make an appointment at Lancaster-Kiest Adult Clinic?
Call the clinic at 214-371-6639 or request an appointment online at https://www.metrocareservices.org/mental-health-services/adults/. A Metrocare team member will contact you about next steps.
Do I need insurance to be seen?
No. Metrocare provides services regardless of ability to pay. We accept Medicaid, Medicare, CHIP, private insurance and self-pay. If you are uninsured, services may be free after a financial assessment at your first visit.
What should I bring to my first appointment?
Bring a photo ID, your Social Security card and the front and back of all insurance cards. If you are uninsured, also bring proof of income and proof of residency dated within the last 30 days.
See the full list at https://www.metrocareservices.org/what-should-i-bring-to-my-first-appointment/.
What happens at the first visit?
You will meet with a Qualified Mental Health Professional for assessments and goal setting, see a psychiatrist or nurse practitioner for an evaluation, and complete a financial assessment. Please arrive 30 minutes early.
What should I do in a mental health crisis?
Call the NTBHA Crisis Hotline at (866) 260-8000 to talk with a trained mental health counselor. For immediate help, dial 911.
Does Metrocare offer Medication-Assisted Treatment (MAT)?
Yes. Metrocare’s outpatient MAT program for adults with opioid use disorder combines medication management with individual and group counseling, peer support and help connecting to housing, employment and transportation resources. Learn more at https://www.metrocareservices.org/mat/adults/.
How do I get started with MAT?
Contact the MAT intake team at 469-705-9170 or IOPSOPReferrals@metrocareservices.org. You can expect a call back the next business day to schedule your assessment. Bring a photo ID, proof of income, proof of residence and any insurance information.
Does insurance cover MAT?
Most plans, including Medicaid and Medicare, cover MAT services, and Metrocare also treats people who are uninsured. The admissions team can verify your benefits and go over payment options.
