Affordable Mental Health Care in Dallas County

Cost should not prevent you or someone you love from receiving mental health support.

Metrocare helps Dallas County residents access compassionate mental health services, regardless of their ability to pay. We accept Medicaid, Medicare, some private insurance plans, and self-pay based on a sliding fee scale.

Even if you do not have insurance, you can still reach out. Our team will review your situation, explain your options, and help you understand what to do next.

Affordable Mental Health Care in Dallas County

Cost should not prevent you or someone you love from receiving mental health support.

Metrocare helps Dallas County residents access compassionate mental health services, regardless of their ability to pay. We accept Medicaid, Medicare, some private insurance plans, and self-pay based on a sliding fee scale.

Even if you do not have insurance, you can still reach out. Our team will review your situation, explain your options, and help you understand what to do next.

Insurance and Payment Options

Questions about insurance and treatment costs can make it difficult to take the first step. You may not know whether your plan will cover services, what you will be expected to pay, or whether help is available without insurance.

Metrocare offers several payment options for eligible Dallas County residents, including:

  • Medicaid

  • Medicare

  • CHIP for eligible children and teens

  • Some private insurance plans

  • Self-pay based on a sliding fee scale

  • Financial assistance for qualifying uninsured individuals

Coverage and eligibility may vary depending on the service you need. A Metrocare representative can review your information and explain the options that may be available.

Mental Health Care Without Insurance

You can contact Metrocare even if you do not have health insurance.

Uninsured individuals may qualify for reduced-cost or no-cost services after completing a financial assessment. Eligibility depends on factors such as household income, Dallas County residency, program requirements, and the services being provided.

You do not need to determine your eligibility before reaching out. Metrocare’s business office team will guide you through the assessment and let you know which documents are needed.

How the Financial Assessment Works

The financial assessment helps Metrocare identify the appropriate payment source or assistance program for your situation.

1. Contact Metrocare

Call the Connect Center Hub or request services through Metrocare. You do not need a referral to get started.

2. Provide Your Information

You may be asked to provide identification, insurance information, proof of income, and proof of Dallas County residency.

3. Review Your Options

A business office representative will review your information and explain any insurance coverage, sliding fee, or financial assistance that may apply.

Once the assessment is complete, the Metrocare team can help connect you with the appropriate service.

What Should I Bring?

The documents you need may vary based on your insurance status and the type of care you are seeking.

You may be asked to bring:

  • A photo ID or another accepted form of identification

  • The front and back of your current insurance cards
  • Current proof of income if you are uninsured

  • Proof of Dallas County residency
  • Applicable benefits or assistance documents

  • Any forms requested by Metrocare

Having these documents available can help the intake and financial assessment process move more smoothly.

Affordable Mental Health Services for Adults

Metrocare supports adults experiencing anxiety, depression, trauma, serious mental illness, and other mental health concerns.

Depending on your individual needs, services may include:

  • Mental health evaluations

  • Individual or group counseling

  • Psychiatric services

  • Medication management
  • Skills training

  • Community-based support

Your care plan will be based on your symptoms, circumstances, and treatment goals.

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Affordable Mental Health Services for Children and Teens

Metrocare also provides behavioral health care for children and adolescents throughout Dallas County.

Services may include:

  • Mental health evaluations

  • Individual or group counseling

  • Family support

  • Skills development
  • Care coordination
  • Case management

  • Psychiatric services

  • Medication management when appropriate

Our team works with parents and caregivers to understand each child’s needs and identify an appropriate level of support.

Find Mental Health Care Near You

Metrocare has clinic locations throughout Dallas County, helping individuals and families find care closer to home.

You do not need to know which location, program, or provider you need before contacting us. The Connect Center Hub can listen to your concerns, answer questions about payment, and help connect you with the appropriate services.

Frequently Asked Questions

Yes. Uninsured Dallas County residents can contact Metrocare and complete a financial assessment to determine whether they qualify for sliding-fee or no-cost services.

Some individuals may qualify for services at no cost. Eligibility depends on financial information, program requirements, and the type of service being provided. Free care is not guaranteed.

Metrocare accepts Medicaid and Medicare for eligible services. Bring your current insurance card so the team can review your coverage.

Metrocare accepts some private insurance plans. Contact Metrocare to confirm whether your plan may be used for the services you need.

No. You can contact Metrocare directly without a referral.

If you or someone you care about is experiencing a mental health crisis, call the NTBHA Crisis Hotline at (866) 260-8000.