Since 1989, the Metrocare Homeless Services, located at the City of Dallas Day Resource Center, has provided aggressive outreach and supportive services. The street outreach efforts have included intensive approaches in homeless encampments, shelters and abandoned buildings.
Licensed Social Work and a Chemical Dependency Counselor provide specialized outreach to homeless youth and homeless adults. Working in conjunction with various housing providers, staff assists the homeless mentally ill and/or chemically addicted consumers with obtaining and adjusting to independent living.
Case management support is provided while obtaining housing and applying for entitlements such as the Veterans Administration Benefits, Social Security Income and Supplemental Social Income. As part of Homeless Services, psychiatric assessments, medications and other clinical services are provided through Community Outreach Clinics (COC). This service is provided at various shelters and at the City of Dallas Resource Center.
Homeless Services provides:
- Street Outreach
- Psychiatric Services and Rehabilitation
- Case Management
- Referrals to Health, Housing, Vocational and Other Services
- Assistance in Obtaining Social Security and Other
- Entitlement Benefits
- Liaison, Advocacy and Community Education
- Crisis Intervention
Programs at Metrocare Homeless Services
This is a joint program between Metrocare Services Homeless Services staff and the City of Dallas. This is a five-year permanent housing program with wrap around supportive services to empower the homeless mentally ill and substance abusers to develop independent living skills. This program provides the psychosocial skills essential for the successful graduation to independent living. The program has a Licensed Chemical Dependency Counselor (LCDC) who provides services to Dual Diagnosed homeless adults.
Community Outreach Clinics (COC)
These clinics provide psychiatric outpatient treatment in a non-traditional mental health environment. COC clinics provide psychiatric assessments, crisis intervention, and medications.
Path for Kids
A licensed Master Social Worker (LMSW) assists families with obtaining mental health treatment and various other support services. The Social Worker also does street outreach. The target population for this youth worker is homeless children under the age of 18.
Outreach Workers look for individuals on the street, make contact with them and attempt to establish a trusting relationship that will enable the person to come to the COC clinic and utilize the mental health services available to the homeless.
Metrocare Homeless Services
Day Resource Center
901 S. Ervay
Dallas, TX 75201
Community Outreach Clinics
408 Park, Dallas
Wednesdays - 8:30 am-12 noon
Turtle Creek Manor
3511 Hall St, Dallas
Wednesdays - 12:30 pm - 4:30 pm
City of Dallas
Day Resource Center
901 S. Ervay, Dallas
Thursday – 12 noon – 5:00 pm
Austin Street Center
2929 Hickory, Dallas
Thursdays - 4:30 pm –7:00 pm
5302 Harry Hines, Dallas
Fridays - 8:00 am-12:00 pm