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Metrocare has been caring for people for 50 years.

1.9 million Texans live with a serious and persistent mental illness

6.4 million Texans have a mental illness and would benefit from treatment

Last year, nearly 50,000 adults received services from Metrocare

Last year, 15,000 children received care from Metrocare

70% to 80% of parents with a child with autism will get divorced

40% of children with autism do not talk at all

Autism impacts more children than childhood cancer, juvenile diabetes, Down syndrome, and cystic fibrosis combined

Early diagnosis and intervention of an individual with autism can reduce the lifetime support costs by 66%

Special Needs Offender Program (SNOP)

The Special Needs Offenders Program (SNOP) at Metrocare Services is a forensic psychiatric clinic that offers a full range of outpatient mental health services.

Who SNOP Serves

A majority of the clients are on probation, parole or have a history with the criminal justice system. Our specially trained medical staff, case managers and certified forensic psychiatrist work closely with the probation officers, parole officers and the court system for providing a continuum of services.

SNOP provides services to 4 major diagnoses:

  • Bipolar Disorder
  • Major Depressive Disorder
  • Schizophrenia
  • Schizoaffective Disorder

SNOP’s goal

SNOP assists individuals involved with the criminal justice system struggling with mental health challenges in order that they may lead more meaningful and satisfying lives.

Programs & Services


These clients receive rehabilitation/skills training, linkage to community resources, chemical dependency treatment, and medication monitoring on an outpatient basis. Most clients are able to successfully manage their medication(s). Clients are provided with medical services and assigned a case manager.


The ACT Team provides the most intensive outpatient services available with 24 hour/7 days a week access to case management. Clients with an extensive history of frequent mental health hospitalizations and involvement with the criminal justice system are eligible for SNOP ACT. Clients are chronically ill with high needs; they are seen a minimum of three times a week by an ACT team member.


This program provides the same level of intensive case management as ACT; however, these clients have an extensive history of frequent arrests and incarcerations. The case managers work with the clients to reduce future incarceration.


Clients who have been identified after a competency evaluation as “incompetent to stand trial” are released from jail and placed in this intensive comprehensive mental health service. The case managers and medical staff work with the client 3-5 times per week to restore competency and community stabilization so that he/she can appear before court to address the charges.


This program coordinates and ensures successful transition from prison to community mental health care. The coordinator ensures that all medical records needed for intake are available for doctors.


Clients on probation for felony offenses are eligible for this weekly case management program that offers in-home and community based services. Clients are linked with needed resources including mental health and substance abuse classes and medication management. The clients are referred into  this program by TCOOMMI Certified Probation Officers.


Clients who have been arrested for a misdemeanor offense and meet court guidelines may be eligible to be released to this intensive mental health program. Clients are required to appear before the judge at least two times a month and participate in the recommended treatment plan. Upon successful completion of this program, the client’s misdemeanor charge(s) are dismissed.


Clients who are on felony probation and have violated the terms of their probation are eligible for this program. The probation officer makes the referral to this intensive case management program. During the twelve month program, the client will receive weekly case management services, meet with a probation officer weekly, and attend court 2-4 times per month. The treatment team works to rehabilitate the client into the community and put him/her on the path to successfully completing probation.


The Special Needs Offender Program (SNOP) includes a housing component designed to provide housing to formerly incarcerated individuals and or families. Housing is made available through Section-8-funded vouchers, which provide one full year of housing at little to no cost to the client, and is provided in a joint effort with Garland Garden Apartments in Garland, Texas. It is designed to house single adults and their families and includes on-site support services such as case management, skills training, and psychosocial rehabilitation. If funding is available at the end of the clients year-long lease and they are compliant with all services and lease agreements, Section 8 vouchers can be renewed. This voucher can be used for housing in other locations or clients can choose to remain at their current location.  Recovery and treatment cannot occur in isolation. To be successful, it takes a team, and you are part of this team. We will work together to help you reach a meaningful and satisfying life.

Staff Includes:

  • Psychiatrist
  • Nurse Practitioner or Physician Assistant
  • Registered Nurse
  • Qualified Mental Health Professional
  • Licensed Professional Counselor
  • Licensed Chemical Dependency Counselor
  • Social Worker

How to Get Started

Contact the SNOP Program Manager to schedule a tour, visit with the staff and learn more about our services.

SNOP Program Manager



SNOP is based at Metrocare’s Lancaster/Keist Campus off Lancaster Rd. and Kiest Blvd.

SNOP at Metrocare Services
3330 S. Lancaster Rd, Annex Bldg
Dallas, Texas 75216

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