Mental Health Services provides a wide array of services and programs including outpatient clinics, community-based support and rehabilitative programs, housing and homeless services, 24-hour emergency services, hospital liaison services, intensive family services, and long-term support services. MH staff also identify individuals determined to have both Mental Retardation and Mental Illness and refer them for appropriate services.
Individuals, ages 18 or older, with severe and persistent mental illness (such as schizophrenia, major depression, bipolar disorder, or other severely disabling disorders requiring crisis resolution or ongoing and long-term support and treatment) have priority for receipt of adult services. Intensive services are targeted at children and adolescents with severe emotional disturbance and their families.
Services are available to members of NorthSTAR (a state-sponsored plan for managed health care), the Children’s Health Insurance Plan, or Medicare; to individuals with private insurance; or to private pay patients, on a sliding fee scale based on the person’s ability to pay. Free services are not available.
"The Metrocare Plan" is an abbreviated set of services offered at a discounted rate for clients who do not quality for public assistance. Click here for The Metrocare Plan details.
Intellectual Developmental Disabilities Services provides a wide array of services and programs for individuals with mental retardation, autism, and/or other pervasive developmental disorders. The Mental Retardation Authority (MRA) serves as the entry point for residents of Dallas County for eligibility and determination in accordance with state law and the Department of Aging and Disability Services. The Service Coordination unit provides assistance for an individual in accessing medical, social, educational, and other appropriate services and supports. External and Internal Provider services are contracted and monitored by the MRA.
Provider services and supports may include community support, respite, specialized therapies, employment assistance, supported employment, behavioral support, vocational training, day habilitation, in home family support and Home Community Based Services (HCS)/Texas Home Living Services.
For an appointment, contact Metrocare Services at (214) 743-1200.